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Managing conflict at work

Course details

Name: Managing conflict at work
Description: A course for those interested in developing skills in managing conflict and identifying appropriate behaviour in the workplace
Cost: After NSW Government subsidy, $400 incl. GST.
Course aim: To assist participants develop skills in managing conflict.
Learning outcomes:
  • Develop clear boundaries for behaviour in the workplace
  • Identify and use techniques and strategies for managing conflict and unwelcome behaviour
  • Develop an awareness of acceptable and unacceptable behaviour in the workplace
  • Develop assertive behaviours that are non-aggressive in response to conflict
Length: 1 day
Course program/structure:
  • Behaviour in the workplace
  • Strategies for managing conflict
  • The influence of experience on interpretation and conflict management
  • Practise conflict management and resolution strategies
Resources and method of delivery:

Participants receive course training materials.

This course is delivered indoors.
Accreditation: This is a non-accredited course.

 

Upcoming dates

There are currently no registered dates for this course. Please register your interest using the link below.

Contact

MRSC Short Course enquiry officer
Ph: 1800 628 422
or 02 6951 2775
Fax: 02 6951 2620
mrsc@dpi.nsw.gov.au

Application form

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